HP5000/5500
Keep your firmware updated to the latest revision .This will improve life expectancy of the printheads and allow HP service division to diagnose any problems quicker.

Clean and recover your printheads before replacing them especially in warranty as this will generally solve any issues.

We have also recieved numerous calls regarding ghosting whilst printing on the pop up media.This is caused by static in the film as is not the fault of the designjet.

We have also tested various clone/third party inks for the 5000 and 5500 and have found problems with quality, printheads and colour. As a result we will not warranty our printheads if clone inks/third party inks are been used.


HP1000/800/500
The black ink these models is pigment based, so careful selection of glossy or satin media is required.

We now stock 90m or 150m rolls for the 1000 series and a plotwise adapter for the 500 and 800 models saving time and money.