Our Telesales department is made up of 15 people, each specialising in different areas of Large Format Print. Our staff are trained on HP Technical and Graphics printers, HP Latex and Pagewide printers, Flatbed printers, cutters, RIPS and lots more.
If you need a specialist to come and visit then you need one of our Field sales reps, they all have extensive training and knowledge in Large Format Printers solutions and software. Whether you require a 3.2m Latex printer or another HP Designjet Z6800 to increase your output, they have the skills and experience to guide you.
Just bought a Large Format Printer, Cutter or RIP from us? Great, you will now get to know our fantastic engineers. Each one is HP certified and trained on a wide range of products and solutions. They are friendly and are happy to assist with whatever quires you may have.
Printer gone down? RIP not working? Error code on your printer's console? Have no fear, technical support is here. Out technical support engineers are highly trained specialists who can help assist you when your printer or software goes down.
Telesales & Field Sales
“Obviously, the best bit of the job is being able to meet new people. I also love the product ranges we sell – particularly the HP line which is, in my opinion, the market leader in terms of the technical print portfolio that’s on offer.”
Graphics and Colour Director
“We don’t just sell printers and shift boxes; we provide solutions to clients and we pride ourselves on identifying exactly what they need, the right and appropriate solution rather than just giving them what they ask for. We like to dig a bit deeper to make sure they get the right piece of kit for their requirements.”
Sales Account Manager
“I enjoy getting to know my customers and building a relationship with them. Some customers I’ve had since I started here, so with nine years of knowing them you know their families, interests and hobbies. You really want to help because it’s now a more personal thing.”
“In performing my job I have the back-up of the engineering service and software support specialists and manufacturers. We give the personal touch to the whole operation; connecting our clients to the manufacturers and being the link they need to address any issues that arise.”
Customer Service Manager
“We’re a very close-knit company and people just muck in, even if it’s outside of their job remit. I’ve been in a lot places where salespeople have said ‘it’s not my customer, I’m not going to help’, whereas here, the general ethos is that everyone cares about every customer, whether it is their account or not.”
“Perfect Colours ensures that we have best possible training in order to be able to help customers to the best of our abilities. We get sent to get HP certification and we run a lot of in-house training so that if our clients have any queries, the solution is just a phone call away.”