PRIVACY POLICY

Perfect Colours Limited is committed to preserving the privacy of all visitors to our website at www.perfectcolours.com. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.perfectcolours.com you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.  Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you.  If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you.  Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.  We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow  other companies in our group, to contact you occasionally about products and services which may be of interest to you.  They may contact you by e-mail.  If you change your mind about being contacted by these companies in the future, please let us know by filling in this contact form.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

What Are cookies?

Cookies are small files of text stored on your computer or browsing device when you visit web pages. They hold a tiny amount of data specific to the user and the website. This information is created by the server/computer which the website works from and is used between your computer and the website you are visiting.

Most web browsers have cookies enabled, as they allow full functionality to the website. Cookies make the browsing experience between users and web sites faster and easier. Cookies are mainly used to save time and make browsing much more efficient and enjoyable.

Cookies are not harmful to your computer. These cookies on www.perfectcolours.com do not store personally identifiable information about visitors. They are not computer programs and cannot access a users hard. They do use information generated by them to help improve your experience of our website.

This information is to reassure you that the use and necessity for cookies and to make clear the priority is the security of your privacy when using our website.

Our cookies policy

To make full use of our website your computer or browsing device needs to accept cookies so we can provide you with certain personalised by using them.

Cookies on our website do not store sensitive information. If however you would prefer to restrict the use of cookies you can set your browser to do so. If you check the ‘Help’ menu of your particular browser (i.e Internet Explorer, Mozilla Firefox etc) to find out how to set your cookie preferences.

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Third Party cookies

Some cookies on www.perfectcolours.com may be from a third-party. For example if a webpage has embedded content (such as a video from YouTube)cookies may be sent from this website. These are set by the third party website, which you can check with the third-party websites for more information about their cookies.

Advertising for www.perfectcolours.com on other websites.

Some other websites may have advertising, such as banner adverts, relating to our site. These are made to provide you with advertising and products based on what you are looking at on our. The web technology these adverts use is based around cookies in order to enhance your browsing experience.

As stated before data contained in these cookies for such these adverts doesn’t contain any personal details.

Here’s a list of the main cookies we use, and what we use some of them for:

Cookie NameWebsite Name
_ga www.perfectcolours.com
PHPSESSID www.perfectcolours.com
__qca www.perfectcolours.com
Google Analytics
__utma

www.perfectcolours.com

support.perfectcolours.com

__utmb

www.perfectcolours.com

support.perfectcolours.com

__utmc

www.perfectcolours.com

support.perfectcolours.com

__utmz  

www.perfectcolours.com

support.perfectcolours.com

 Advertising for www.perfectcolours.com on other websites Some other websites may have advertising, such as banner adverts, relating to our site. These are made to provide you with advertising and products based on what you are looking at on our. The web technology these adverts use is based around cookies in order to enhance your browsing experience.

As stated before data contained in these cookies for such these adverts doesn’t contain any personal details.

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a reasonable period or as long as the law requires.

ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us using this contact form. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed using this contact form.

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