If you're one of our customers and you've ever experienced a head strike, mechanical failure or other service issue, you'll know how seriously we take our technical support. And we need to thank you for doing so, as we've just been given another award by HP for that exactly!
On behalf of Perfect Colours, Dave Bassom was delighted to collect the plaque for Best in Service Performance at the HP Master Engineers course in Barcelona earlier this week. We beat more than 100 other dealers from across EMEA in an award based on customer feedback – so it's thanks to you that we've been given this award in particular.
This category aimed to reflect the outstanding attached rate on care pack sales, achieved by Perfect Colors during 2015 – all of which are our key performance indicators for our ever-growing support team.
Well done to Scott and the service team! We all know that machines go awry – that's why Perfect Colours invests heavily in the resources we need to get you back up and running, and making money, in no time. You can find out more about our support services here.
We're here to help. Whether you're looking to get started with a large format printer or you've been in the industry for years, our team of qualified specialists are always happy to lend a hand. Give us a call on 0845 680 9000.
Our doors are open from 9am to 5.30pm Monday to Friday, but you can drop us an email at anytime and we'll get back to you as soon as we can.