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Printers at the end of the road…

Printers at the end of the road…

Like faithful friends, we’d love it if our printers lasted forever… Or would we? Because we all love getting to grips with the latest printing technology and having something shiny and new to play with. Sadly, it’s a fact of life that every printer comes to the end of the road, and when that happens service and support are discontinued and spares become hard to come by.

HP announces EOSL printers

At the end of this month, 11 HP printers will reach End of Service Life (EOSL). This means that after that date, you won’t be able to get the following support for them:

  • Phone support
  • On-site repair, including troubleshooting, repairs, setup and other actions
  • Software support for drivers, printer firmware and utilities, including for new operating systems or eventual new vulnerabilities
  • CarePacks will cease to be available and no more warranty extensions will be offered
  • Spare parts will no longer be available from HP, though some service partners will continue to hold stock until it runs out

However, ink supplies and printheads will continue to be available.

Has my printer reached EOSL?

The following printers will reach EOSL on 30 October 2019:

It’s not all bad news…

When one printer reaches EOSL, another is ready to take its place! HP continues to develop its DesignJet technology, introducing new features and continually improving efficiency and print quality. If you have one of the EOSL printers on the list, talk to the Perfect Colours sales team about the best new options for replacing it – we think you’ll be pleasantly surprised by the innovations on offer. For example, why not replace the old HP DesignJet T2300 MFP with the brand new T2600PS DR MFP, using the current double trade-in offer?

Call us on 0845 680 9000 now.

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