To help diagnose and resolve printer issues efficiently, follow the steps below to obtain and send your printer’s service plot

What You Need

• The IP address of your HP Latex printer
• The printer must be on and not in a fatal error state
• A computer on the same network with web browser and email access
• USB stick alternative if no email access

Accessing the Web Interface

1. Enter printer IP in web browser
2. Use credentials if prompted:
   Username: admin Password: admin
3. Ignore security warnings for correct IP
4. Troubleshooting:
   • Update browser
   • Try Chrome/Edge/Firefox

Downloading the Service Plot

Latex 700 and 800 Series

1. On printer's home screen, tap the network icon
2. Find the IP address
3. Enter IP in your browser
4. The file ServicePlot.html will download

Note: The filename might appear as ServicePlot(1).html, etc., if downloaded multiple times.