We repair all sorts of Large Format Printers from HP and Epson to Durst and Jetrix, even if your printer is outside of warranty.
Like any mechanical equipment your Large Format Printer needs servicing to keep it running at its optimum level, our fully trained and authorised service engineers are here to keep you up and running.
We offer training on all sorts of Large Format Printers, from basic set up and first time use to full RIP Training and even colour management training.
Perfect Colours has signed up to HP’s Graphical Service Partner scheme which allows us to deliver support for your machine under warranty or under a HP Care Pack without you having to contact HP’s call centre. We have HP-trained engineers to allow us to handle the call and carry out any repairs necessary.
The advantage for you is that you’re dealing with someone you know, someone who knows your business, and someone who is more interested in getting you up and going rather than following a script.
We specialise in a warranty package that is tailor made to your needs, wherever you are, our Perfect Colours Total Care package offers national coverage and a one hour response. Our engineers are fully trained on most major brands of wide format printer and our first fix rate is 97% as we carry a large selection of spare parts, even if your printer is quite old, we still might be able to offer you support on it giving you complete of mind. Perfect Colours Total Care, will cover qualifying printers for anything between one and five years and you can pay monthly!
Getting the right results and colours from your large format printer can be a costly and lengthy process. We are here to help and one of our trained technicians can work with you to get the colour and results you require, whether it’s writing colour profiles for new Medias, setting up a RIP, or calibrating multiple machines.
We have a large stock of spare parts for most large format printers including obsolete models. In the unlikely event we do not have the part in stock we will endeavour to deliver it as soon as the part is available, usually on a next working day basis. If you think you can’t find that part for your large format printer then challenge us to find it!!
Sometimes we all need a little nudge in the right direction, what seems an obvious solution to the problem, is not always obvious! Please call one of our engineers to help you through; no charge will be made for advice. We are more than happy to help.