Perfect Colours Site Survey

1

Customer Contact Details

Address *

Post Code

Main Contact Name *

Email Address *

Phone Number *

Mobile Number

Company Name *

2

Machine Details

Machine Make

Machine Model

3

Access to Delivery Address

Company Opening Hours until

Reporting Point for Delivery

Customer Contact Name

Contact Number

Site Access

Is there a suitable lift available?

Yes No

Is there a Forklift Truck & Trained Driver Available?

Yes No

Are there any constraints — Parking?

Yes No

Are there any constraints — Approaches?

Yes No

If yes to any constraints, please advise

Access Within the Building

Deliver to Room

Floor

Department

Width of Other Doors Machine Must Pass Through (mm)

Entrance to Building

No. of Steps at Entrance

Step Material

Width of Steps at Entrance (mm)

Width of Door Entrance (mm)

Metal Strip at Entrance?

Yes No

Door & Machine Clearance

Will the machine fit through all doors on the access route?

Yes No Unsure

Do any doors or frames need to be removed for delivery?

Yes No

Do any windows need to be removed for delivery?

Yes No

Is a site survey required from a specialist placement company prior to delivery?

Yes No

Notes

Photos and videos are really important here. Please upload images of the entrance, access route, any steps, tight corners, or restricted areas — this helps our engineers prepare properly and avoids unexpected delays on the day.

Upload site access photos or videosMultiple files supported — tap to browse or use your camera

Add photos / videos

3

Non Ground Floor Delivery — No Lift Access

Complete this section if delivery is above ground floor with no lift

Please select the type of stairs

Width of Stairs (mm)

No. of Flights

Dimensions of Landings (mm) W x D

No. of Landings

Do handrails or balustrades need removing?

Yes No

Will customer arrange handrail/balustrade removal?

Yes No

Staircase photos are essential. Please photograph the full staircase including landings, handrails, and any narrow sections. A short video walking up/down the stairs is even better — it gives us everything we need to plan the delivery safely.

Upload photos or videos of the staircaseMultiple files supported — tap to browse or use your camera

Add photos / videos

4

Non Ground Floor Delivery — Lift Access

Complete this section if delivery is above ground floor with lift access

Lift Details

Type of Lift

Passenger Goods

Max Load of Lift (Kg)

Width of Lift Doors — Height (mm)

Width of Lift Doors — Width (mm)

Internal Dimensions — Height (mm)

Internal Dimensions — Width (mm)

Internal Dimensions — Depth (mm)

Doors

No. of Doors Including Entrance

Width of Narrowest Door (mm)

Do doors need removing?

Yes No

Will customer arrange door removal?

Yes No

Lift and door photos are very helpful. Please photograph inside the lift (showing dimensions), the lift doors, and any doors the machine will need to pass through. Include anything that looks tight or awkward.

Upload photos of the lift and door accessMultiple files supported — tap to browse or use your camera

Add photos / videos

5

Removal of Existing Machines

Engineers will only remove existing machines if pre-agreed with the sales team. This may not be possible depending on types of machinery and/or existing financial/service contracts. There may be a charge to remove or re-site existing equipment. If removal is agreed it will need to be confirmed in writing from the customer.

6

Power Supply

Will there be the correct power supply on the day?

Yes No

Will there be sufficient power sockets available?

Yes No

Is special power required (e.g. 2 x 16AMP)?

Yes No

Has this been installed by a qualified engineer?

Yes No

Will the correct power requirements for this device be in place, checked and signed off by a qualified electrician prior to installation?

Yes No N/A

Power Notes (e.g. dedicated lines, special requirements)

7

Networking

Will a member of your IT team be available on the day?

Yes No

USB connection available?

Yes No

TCP/IP connection available?

Yes No

Can you provide networking information ahead of install?

Yes No

Printer Network Details

Printer IP Address

Software IP Address

Printer Subnet

Software Subnet

Printer Gateway

Software Gateway

If not using 3rd party RIP software (Caldera), can you install printer drivers ahead of engineer arrival?

Yes No

Networking Notes

Network photos save time on install day. A photo of your network switch, patch panel, wall socket, and the area where the printer will connect helps our engineer arrive fully prepared — reducing setup time significantly.

Upload photos of the networking setupNetwork room, switch, cabling etc. — tap to browse or use your camera

Add photos / videos

8

RIPs and Platforms

What is your current RIP platform?

Caldera PrintFactory Onyx Other

Are you providing the hardware platform (computer)?

Yes No

Type of hardware platform

Windows MAC OS Linux Other

Specify OS version (e.g. Windows 11)

Please note: if you are supplying the computer hardware, you are responsible for the suitability and performance of that hardware platform. Please call for a pre-installation spec check if you require clarification.

9

Environment & Climate

Printer placement conditions affect performance and longevity

Printers must operate within manufacturer temperature and humidity specifications. Air conditioning units positioned directly above the final printer location are not advised — particularly for Latex devices. Please provide as much detail as possible.

Room Temperature (°C) — Typical

Relative Humidity (%) — Typical

Is there air conditioning in the room where the printer will be installed?

Yes No

Is the AC unit positioned directly above the printer's final location?

Yes No N/A

Are conditions likely to change significantly depending on the time of year (no AC / seasonal variation)?

Yes No

Climate / Environment Notes

9

Media & Inks

Is suitable media available on site to conduct tests on the unit?

Yes No

Please specify type, width and length of media

Has a spare set of inks been ordered? (recommended)

Yes No

Has a spare set of print heads been ordered? (recommended)

Yes No

11

Operator Training Details

Please provide names and roles of those to be trained. Ensure they are available for the whole training period.

#	Name	Role
1
2
3
4
5

12

Customer Confirmation

I understand that if any of the information on this site survey is different to the day of install, I may be charged additional time/labour costs in order to rectify. *

Name

Position

Date

Signature (type your full name as your electronic signature)

Thank you for taking the time to complete this site survey form.

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